Member Assistance Page + FAQ’s

The Member Assistance page (also referred to as the Member Help) content can be edited by searching for “Member Assistance” within the “Pages” section of the wordpress admin area. On the live site, the current url to access this page is https://www.allegacy.org/member-assistance/. You can also toggle to this page by selecting the url and when […]

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Emergencies

If there is an emergency (such as the website is down and/or inaccessible) that occurs on the consumer-facing website, https://www.allegacy.org/ outside of standard PixelSpoke business hours (8:30am – 5pm Pacific), please follow the below steps:   Call the PixelSpoke support line and leave a message OR email support@pixelspoke.com (note that both actions sends push notifications […]

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Logging In To WordPress

Login to the admin area of the site by entering the below url into your browser. allegacy.org/wp-admin The allegacy.org is set up with two factor authentication so after entering your credentials on the initial login screen, you will be prompted to enter a google authenticator code.   Note you will need to have google authenticator […]

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ADA Compliance

We have taken steps to ensure the Allegacy website complies with the best practices from the Web Content Accessibility Guidelines of the World Wide Web Consortium (W3C) at the AA level. This means the website meets or exceed the standards of the Americans with Disabilities Act (ADA). When adding new content to the website, it […]

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User Types

WordPress has certain default user types as indicated below that control what information can be edited or viewed in the admin area. Standard User Roles for WordPress: Contributor: Can write blog post but cannot publish Author: Write and publish articles on the blog Editor: Can edit and publish any page on the site. We have […]

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Screen Adjustments

If you are using a small screen when editing in the WordPress admin area and have trouble viewing all the elements on the screen, you can select the “Screen Options” arrow in the upper right hand corner and change the layout to “1 column” Resizing the screen When editing any page or element of the […]

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Posts

Posts versus Pages Posts and pages are very similar but there are a few differences. Posts are typically ordered from newest to oldest, whereas pages are not listed by date. Posts can be found in categories, archives, and many times have commenting functionality. The blog section of your site uses posts. Please refer to Pages […]

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Editing and Scheduling Page Updates

Finding the Right Page The “Pages” link in the left navigation will give you a full list of pages. From there, you can search pages or select the page you would like to edit, trash, or view. Adding a Page To add a page simply select “Pages / Add Pages” to the left inside the […]

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